When your Moen kitchen faucet starts to leak or needs replacement parts, the first step is identifying the model and cartridge number.
Unfortunately, this information isn’t always obvious.
In this guide, we’ll show you exactly
Where to look for the model number,
How to find the serial number,
Identify the right cartridge, and
How to contact Moen for support if needed.

Where to Find the Moen Faucet Model Number?
The model number is usually printed on the original packaging or included in the installation manual.
If you no longer have those, don’t worry—here are the common places you can check:
- Under the sink: Look for a sticker or label on the cold water supply line.
- Faucet body: On some models, the model number may be etched or printed on the faucet base or handle.
- Escutcheon plate: Remove the decorative cover at the base of the faucet to look for a model number printed underneath.
If you’re still unsure, try comparing your faucet to product photos on Moen’s official website.
Finding the Serial Number on Moen Kitchen Taps
The serial number is another useful identifier, especially when working with Moen support. It is typically printed on a white or silver label, and you can find it:
- Attached to the supply line: Check the cold water line beneath the sink.
- Under the deck plate or faucet base: On some models, you’ll need to remove the escutcheon plate to see the label.
Serial numbers usually contain a combination of letters and numbers, helping identify the manufacturing date and faucet line.
How to Identify Moen Single Handle Faucet Cartridge Numbers?
Moen uses several types of cartridges for its faucets. Here are the most common ones:
- 1225 Cartridge: Used in older one-handle faucets.
- 1255 Duralast Cartridge: Common in newer single-handle models.
- 4000 Cartridge: Designed for pull-out or pull-down kitchen faucets.
To identify the cartridge in your faucet:
- Shut off the water supply.
- Remove the faucet handle.
- Inspect the cartridge for any identifying numbers.
If no number is visible, compare the cartridge visually with Moen’s cartridge guide online or bring it to a hardware store.
Top Moen Kitchen Faucets Worth Considering
If you’re looking for a high-quality, reliable kitchen faucet, Moen offers several outstanding models that combine durability, modern design, and user-friendly features. Here are three of their best-selling options:
Moen Adler One-Handle Pulldown Faucet (87233SRS)
Price: ~$141.80 (Spot Resist Stainless)
Rating: ★★★★☆ (4.5/5 from 6,600+ reviews)

- Why It Stands Out: This budget-friendly faucet features Moen’s Power Clean technology, offering 50% more spray power than competitors without splashing. The Reflex system ensures smooth retraction and secure docking.
- Design Perks: Spot Resist Stainless finish keeps fingerprints and water spots at bay, while the optional deck plate supports both single and three-hole installations.
- Perfect For: Homeowners wanting performance on a budget with a clean, stainless look.
Moen Riley One-Handle Pulldown Faucet (7402SRS)
Price: ~$156.18 (Spot Resist Stainless)
Rating: ★★★★☆ (4.5/5 from 690+ reviews)

- Why It Stands Out: Riley adds Moen’s Power Boost feature for faster cleaning, plus the Reflex Docking System for hassle-free spray head control. It also installs easily with the Duralock Quick Connect system.
- Design Perks: Sleek stainless finish with spot resistance, and flexibility for modern single-hole sink setups.
- Perfect For: Busy kitchens that value quick cleanup and a streamlined look.
Moen Essie Pulldown Faucet with Soap Dispenser (87014SRS)
Price: ~$200.99 (Spot Resist Stainless)
Rating: ★★★★☆ (4.5/5 from 1,600+ reviews)

- Why It Stands Out: This premium set includes both a faucet and a matching soap dispenser. Its flexible design fits 1 to 4-hole sinks and features Moen’s Reflex system and Power Clean spray.
- Design Perks: Spot-resist finish, bundled soap dispenser, and enhanced installation flexibility.
- Perfect For: Those upgrading their kitchen with matching accessories and a modern, high-end feel.
When to Contact Moen for Help?
If you’re unable to find the model or cartridge number, contacting Moen is your next best step.
Their support team can often help identify your faucet with just a photo and a description.
Moen Customer Support Phone Number: 1-800-BUY-MOEN (1-800-289-6636)
Support hours: Monday through Friday, 8 a.m. to 7 p.m. ET
You can also use their Support Website to submit a request or start a live chat.
Frequently Asked Questions
Typically, it’s found on a label under the sink on the cold water supply line or etched into the faucet body.
It is usually printed on a silver or white sticker attached to the faucet’s supply line or beneath the escutcheon plate.
Remove the handle and examine the cartridge. If no number is visible, compare it to Moen’s online cartridge identification chart.
Moen’s customer support number is 1-800-289-6636.
With the right information, identifying your Moen kitchen faucet model and cartridge number is simple.
Use this guide to locate key details, compare parts, and get the help you need—whether you’re repairing a leak or planning a full replacement.
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